Terms and Conditions

Welcome to Zsanett Mezei Personal Training.
These Terms and Conditions (“Terms”) govern all personal training, coaching, and related services provided by Zsanett Mezei (“we”, “us”, or “our”)
By booking, purchasing, or participating in our services — whether in person or online — you agree to these Terms.


1. About Us

Business Name: Zsanett Mezei PT
Trainer: Zsanett Mezei
Email: Zsanett49.lg@gmail.com
Phone: 07783494815


2. Services

We provide personal training and fitness coaching, which may include:

  • One-to-one and group personal training sessions (in person and/or online)
  • Bespoke fitness and nutrition plans
  • Ongoing online coaching and progress tracking
  • Educational resources and advice related to health, fitness, and lifestyle

We may modify, update, or discontinue services at any time. Notice will be provided in advance wherever reasonably possible.


3. Health and Medical Disclaimer

  • By participating in any of our services, you confirm that you are physically and medically fit to do so.
  • You must disclose any relevant medical conditions, injuries, or limitations before beginning training.
  • We are not medical professionals and our services are not a substitute for medical advice or treatment.
  • Always consult your GP or healthcare provider before starting a new exercise or nutrition programme.
  • You participate in all activities at your own risk.

4. Bookings and Payments

  • All bookings must be made directly through Zsanett Mezei or via the designated booking system.
  • Payment must be made in advance unless otherwise agreed.
  • Prices are stated in GBP (£) and may be subject to change with reasonable notice.
  • Packages and sessions are non-transferable and must be used within the specified validity period (if applicable).

5. Cancellations and Rescheduling

  • In-person sessions: At least 24 hours’ notice is required to cancel or reschedule a session.
  • Sessions cancelled or missed with less than the required notice may be charged in full.
  • Repeated late cancellations may result in suspension or termination of services.

If we need to cancel or reschedule a session, you will be offered an alternative time or a full refund for that session.


6. Refund Policy

  • Refunds are not provided for completed sessions or programmes.
  • Unused sessions in a prepaid package may be refunded at our discretion in cases of long-term illness or injury, with medical evidence provided.
  • Online coaching or digital products (e.g. training plans, meal plans) are non-refundable once delivered.

7. Online Coaching and Digital Content

  • Access to online coaching materials is for personal use only and must not be shared, copied, or redistributed.
  • Zsanett Mezei reserves the right to use any “before and after” images within promotional materials, both web-based and offline and, accordingly, you hereby consent to such usage.
  • We cannot guarantee results; progress depends on personal effort, adherence, and individual factors.

8. Liability

  • To the fullest extent permitted by law, we are not liable for any injury, illness, loss, or damage arising from participation in our sessions or programmes.
  • You are responsible for ensuring a safe environment for exercise.
  • Nothing in these Terms excludes liability for death or personal injury caused by our negligence.

9. Confidentiality and Data Protection

  • You hereby consent to Zsanett Mezei appointing Stripe as a third-party processor of Personal Data under this agreement.
  • Zsanett Mezei confirms that it has entered or (as the case may be) will enter with the third-party processor into a written agreement substantially on that third party’s standard terms of business, but in any event, that such terms will ensure compliance by the third party with the Data Protection Legislation.
  • All personal information provided will be handled in accordance with the UK GDPR and the Data Protection Act 2018.
  • We will not share your personal data with third parties without your consent, except where required by law.
  • You can request a copy or deletion of your personal data at any time.

10. Intellectual Property

All materials, plans, videos, and resources provided by us remain the intellectual property of Zsanett Mezei Personal Training.
You may not reproduce, share, or distribute these materials without written permission.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.


12. Contact

For any questions regarding these Terms, please contact:
📧 Email: Zsanett49.lg@gmail.com
📞 Phone: 07783494815